AI for Customer Service
Support involves a constant back-and-forth, a steady pace of questions met with credible answers. Let Whatsoever.ai shoulder the typical conversations, giving your people bandwidth to lean into complex challenges that demand insight, empathy, and a human voice. view our services
Conversation Automation
Not every question needs human eyes. Basic questions? Quick fixes? Let automated helpers jump in, filtering out common requests and handing off trickier puzzles when a person’s judgment is needed.
Ticket Management
A tangled log of unresolved issues can slow the entire show. Here’s a smarter way: automatically sort tasks by difficulty or urgency, then dispatch them to specialists who can smooth out bumps before they grow into headaches. Your customers will notice the difference.
Customer Insights
Even the toughest puzzles get simpler when you’ve got a pattern to follow. Understand what customers are REALLY saying, not just the words they use but the mood they carry. Spot trends, test what resonates, and refine how you talk back.
Use Case: Software Global Tech Support
Imagine a software company spanning oceans and hemispheres, where users tap in at all hours speaking multiple languages. The support team scrambles to keep pace, fielding waves of inquiries both simple and complex. Balancing speed, accuracy, and empathy under these conditions would wear anyone thin.
Whatsoever.ai steps in to help:
Smart routing steers each ticket to the right teammate just in time
Real-time interpreting converts messages from one language to another
AI-driven troubleshooting guides customers straight to the answers
Auto-tagging classifies issues on the fly so nothing slips through unseen
A living knowledge base ensures old fixes flow into new responses
Our Impact:
Response times cut down by nearly two-thirds
One-and-done resolutions spike by nearly half
Each agent stretches to handle triple their usual load
Customers smile more often, lifting satisfaction 30% (NPS scores)
No corner of the globe gets left in the dark, 24/7 coverage
Ready To Help Before They Even Ask?
Let Whatsoever.ai help you guide, clarify, and reassure, all at a pace that keeps everybody smiling.